TERMS AND POLICIES

Terms:

Net 30 days. A late charge of 1.5% will be assessed on all balances past the due date. Minimum order is $20.00. ALL PRICES SUBJECT TO CHANGE AND ARE NOT GUARANTEED.

Freight:

All orders are shipped F.O.B. shipping point. This means that the customer pays all freight charges, including a small handling charge. All orders shipped UPS unless specified. All orders are subject to final approval for shipment by the credit department. We require that all accounts be current and not past due before an order can be processed.

Payments and Monthly Statements:

Your account number is extremely important in helping us handle your account. Please place you account number on all payments and correspondence. When sending in payments, please mark you account number on you check. Pay the oldest invoice first, and please note on check what invoices are being paid. Statements will be mailed only to those accounts which are past due. This statement will list all the (debits and credits) that are open as of that date. The statement is an open item statement, it lists all transactions on your account, as of the closing date of the statement. All debit invoices shipped C.O.D. remain on your account until the check or money order is received in our office form UPS.

Shortages or Damage:

Each order is carefully counted and packaged before leaving our warehouse. Please inspect each shipment upon arrival. Note any discrepancies on your packing slip. Rocky Mountain Sports must be notified of any discrepancies within 7 days after receipt of goods. No claims will be accepted after 10 days from receipt of order. Any damage incurred during shipping, must be handled directly with the carrier.

Shipping Information

All orders are shipped within 24 hours after they are received. We do our best to ship all orders complete, but if we are unable, we ship what is available, and then ship the rest as a backorder. We cannot pay shipping charges on backorders. If you want us to hold an order until we can ship it complete, you must indicate this when placing your order. Requests for proof of delivery or tracing must be made within 30 days of original shipment.

Returned Merchandise:

All returns must be authorized by Rocky Mountain Sports, prior to the return of the merchandise. The invoice number of the original purchase of the goods being returned must be available, or a return will not be authorized. A return number will be issued to all authorized returns. Returned merchandise must be sent prepaid to:

Rocky Mountain Sports
Return Department
650 So. Taylor Ave
Louisville, Colorado 80027.

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